Last Updated: June 2026

Prasar ("Prasar", "we", "our", or "us") is operated by thehp. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, software, applications, and related services (collectively, the "Service").

By using Prasar, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information

When you register for an account, we may collect:

• Full name

• Email address

• Phone number

• Billing information

• Account credentials

Usage Information

When you use the Service, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Login activity

• Usage statistics

• Feature interactions

• Error logs and diagnostics

Contact and Messaging Data

Depending on how you use Prasar, you may upload or synchronize:

• Contact names

• Phone numbers

• Contact tags and attributes

• Campaign information

• Message templates

• Message logs

• Automation settings

You are solely responsible for ensuring you have the legal right to collect and process any data uploaded to the platform.

2. How We Use Information

We may use collected information to:

• Provide and maintain the Service

• Process payments and subscriptions

• Authenticate users

• Improve platform performance

• Deliver customer support

• Monitor system security

• Prevent fraud and abuse

• Send service-related notifications

• Comply with legal obligations

We do not sell personal information to third parties.

3. Messaging Data

Prasar acts as a software platform that facilitates messaging through accounts connected by users.

We do not claim ownership of your contacts, customer information, campaigns, or messaging content.

Message content may be temporarily processed, stored, or logged when necessary for:

• Message delivery tracking

• Platform functionality

• Error troubleshooting

• Security monitoring

• Compliance requirements

4. Payment Information

Payments may be processed through third-party payment providers.

Prasar does not store complete credit card, debit card, banking, or payment instrument information on its servers.

Payment providers are responsible for handling payment information according to their own privacy policies.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Maintain user sessions

• Remember preferences

• Analyze platform usage

• Improve user experience

• Enhance security

You may disable cookies through your browser settings, although certain features may not function properly.

6. Data Sharing

We do not sell, rent, or trade personal information.

We may share information only in the following circumstances:

Service Providers

We may share information with trusted vendors who assist with:

• Hosting infrastructure

• Payment processing

• Customer support

• Analytics

• Security monitoring

Legal Requirements

We may disclose information if required to:

• Comply with legal obligations

• Respond to lawful requests

• Protect our rights

• Investigate fraud or abuse

• Protect users and the public

7. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide the Service

• Maintain account functionality

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Upon account termination, certain records may be retained where legally required or necessary for legitimate business purposes.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the internet is completely secure.

Accordingly, we cannot guarantee absolute security.

9. User Responsibilities

You are responsible for:

• Maintaining the security of your account credentials.

• Protecting access to connected devices.

• Obtaining appropriate consent from message recipients where required.

• Ensuring compliance with applicable privacy and data protection laws.

10. Third-Party Services

Prasar may integrate with third-party services, including messaging platforms, payment providers, cloud infrastructure providers, and other external services.

We are not responsible for the privacy practices, policies, or content of third-party services.

Users should review the privacy policies of any third-party services they use in connection with Prasar.

11. Children's Privacy

Prasar is intended for business and professional use.

The Service is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors.

If we become aware that information from a minor has been collected, we will take reasonable steps to delete it.

12. International Data Transfers

Your information may be processed or stored on servers located in various countries where our service providers operate.

By using the Service, you consent to the transfer, storage, and processing of information in accordance with this Privacy Policy.

13. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information

• Object to certain processing activities

• Request a copy of your information

Requests may be submitted through the contact details provided below.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.